Terms & Conditions

  1. The following terms and conditions apply to the redemption and participation for the campaign “12.12 Christmas Sale 2022”.
  2. Offer is only valid on the Thousand Miles (https://thousandmilesco.com/) website and mobile website. Not valid for any online marketplaces and offline channels.
  3. Offer is valid for purchases made and delivered within Malaysia ONLY.
  4. Offer is valid for 13 days, from 6th December 2022 (12:00am) - 12th December 2022 (11.59pm). No extensions will be granted unless stated otherwise.
  5. Mechanics:
    > up to 70% off selected items, while stock lasts
    RM150 OFF with minimum spend of RM499, use code SAVE150. Users are to key in the voucher code at the checkout page.
    > RM60 OFF with minimum spend of RM299, use code SAVE60. Users are to key in the voucher code at the checkout page.


  6. Offer is based on a first come first served basis. The offer will cease once the redemptions have been fully awarded or at the expiration of the campaign period, whichever is earlier.
  7. Thousand Miles shall not be under any obligation to inform users, on any communication channels once the offer has been fully redeemed.
  8. The offer is not valid with other discounts or promotional codes.
  9. Thousand Miles reserves the right to cancel or modify any order, or revoke the use of Vouchers for any reason, including due to:
    - Suspicious or fraudulent purchasing activity ;
    - Products purchased in bad faith (items purchased for the purpose of re-selling).
  10. Items purchased during this promotion will not be eligible for partial returns for refunds. In cases where a return for refunds request is initiated, the entire order including the free socks will need to be returned in its original condition, in accordance with our returns policy available here on our website.
  11. Thousand Miles will not be liable and/or be required to offer extensions of promotion, discounts, replacement of credits, cash or otherwise compensate customers for:
    - Improper use of, or inability to redeem, a voucher; or
    - The inability to redeem the promotion due to technical issues.
  12. Thousand Miles reserves the right to change these terms & conditions or cancel any promotions at any time and without notice

Shop 12.12 Christmas Sale here.


FAQ:

How to get RM150/RM60 OFF?
Enjoy RM150 OFF when you spend a minimum of RM499; use code SAVE150 at checkout. The offer is not stackable with other voucher codes.

Enjoy RM60 OFF when you spend a minimum of RM299; use code SAVE80 at checkout. The offer is not stackable with other voucher codes.

 

What is the cut-off date to receive before Christmas?
In light of the higher volumes of sales during the festive season, do get your orders in by 18th December to receive them in time for Christmas.


How much is the shipping fee?
We are offering Free shipping for orders RM150 and above. For orders below RM150, shipping fee starts from RM12 (Peninsular Malaysia) & RM20 (East Malaysia). For more info , please visit the Shipping Policy.

Below RM100 RM101-RM150 RM151 & above Standard Shipping
West Malaysia RM12 RM8 FREE 1-2 Working Days
East Malaysia RM20 RM15 RM8 3-7 Working Days 

 


How fast is shipping?
You can expect to receive your parcel within 1-2 business days (Peninsular Malaysia) and 3-7 business Days (West Malaysia) from the date of order placed. For more info, please visit full Shipping Policy.


Can I Exchange/Return my orders?
We understand that buying online can be tricky without having seen the actual product or trying it on. With that in mind, we happily accept returns and exchanges within 45 days from your original purchase date
Please read the full Exchange & Return Policy here.
Start your Return/Exchange here.


How to get the most out of 12.12 Christmas Sale?
Here are our recommendation to enjoy the most out of this Christmas Sale-bration:

On top of the offers listed above,
Tip 1:
if you have joined Thousand Nation, you may enjoy additional discount by redeeming vouchers using Miles that you have collected.
> RM10 voucher = 200 points
> RM15 voucher = 300 points
> RM25 voucher = 500 points
> RM35 voucher = 700 points
Login and start redeeming your voucher now.

New to Thousand Nation?
Join Thousand Nation and get rewarded while you shop. Earn Miles, and redeem vouchers for your next purchase. Learn More here.

Tip 2:
You may enjoy an additional RM15 off when you gift a friend 15% discount.  Refer now.

Tip 3:
You may enjoy one of the following offers on top of offers from Thousand Miles 12.12 campaign:

  • ShopBack
    > Get RM40 OFF when you spend RM250 and above, for new users only

  • GrabPay Online
    > Get 8% OFF up to RM15 with minimum spend of RM180 with GrabPay Online, use code GPYEG

  • PayLater by Grab
    > Get 10% OFF up to RM20 with minimum spend of RM200 with GrabPay Online, use code PLYEG

  • Atome
    > New Users: Get 10% off min spend RM150, capped at RM18
    > All Users: Get 5% off min spend RM120, capped at RM8
To enjoy the offer, just select your preferred payment method at checkout, and apply the offer on respective platform. For more info, please visit respective websites.